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  • FAQ

    Last update: 27.08.2019

    Related to technical data

    How fast are skutis?

    Depending on the model, wind, ground conditions and on the weight of the rider, affordable skutis are usually having on flat ground a max. speed of 15 to 50 km/h. More expensive high-end skutis can reach a speed of 70 to 100 km/h. For more details, we recommend looking at the respective specifications sheet of each skutis model.

    Can skutis drive uphill?

    Depending on the model and on the weight of the rider, skutis are usually able to negotiate 10 to 35° steep hills. However, even if a hill gets too steep, the rider can still negotiate the hill by supporting the motor through manual kicking.

    Are skutis water-resistant and can I use them during rain?

    The short answer is “Yes!”. None of our skutis would under normal circumstances get damaged if it is used during rain.

    However, you cannot go swimming with your skutis, of course. They are NOT WATERPROOFED. We also recommend to not use skutis during hard rain, since skutis are all containing water sensitive batteries. If your skutis is not opened or damaged, the only way how its batteries could get in contact with water is through the cable holes or through the charging port. Therefore, you should make always sure that the charging port is well closed and that your cable holes are well sealed.

    Moreover, we do not recommend using your skutis during rain. This is because the wheels of skutis are comparatively small. Consequently, riding skutis on wet ground can become extremely slippery and dangerous! In case you must use your skutis during rain, you should drive very slowly (like 10 km/h) and use your brake(s) early and carefully.

    Additionally, we do not recommend parking your skutis outside without roof if there is rain expected. Some metal parts, like certain screws, could create flying rust if they get exposed too often to water. Fortunately, it is usually easy to park or store your skutis inside buildings or vehicles.

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    Are skutis foldable?

    Yes, all our skutis are easily foldable, which makes transporting and folding them very convenient. Normally the entire folding process takes less than 10 seconds.

    How much kg can a skutis carry?

    Depending on the model, our skutis are tested with max. loading weights of max. 200 kg. Note that high weights will have negative influence on the max. speed, max. distance per battery charge, and climbing ability though.

    Can skutis carry more than one person?

    All our skutis are designed to merely carry one person, besides the “Smart Ant”, which is designed to carry up to two persons. Although not recommended by us, it is technically also possible to carry two persons with bigger skutis models such as the Anoa Xtreme as long as the max. loading weight of the respective skutis model is not reached.

    How heavy are skutis?

    The weight of our skutis ranges between 8.5 kg (Street Rat v2) up to about 35 kg (Anoa Xtreme),. In accordance with the standards of Komunitas Skuter Elektris Indonesia, we are considering skutis with a weight of less than 15kg as light skutis, with a weight of less than 30 kg as medium skutis, and with a weight of less than 40kg as heavy skutis. Heavier electric vehicles are not considered as skutis anymore.

    Are there also skutis with seats available?

    Yes, all Smart Ant Pro skutis are delivered with seats. Most other skutis models such as the Anoa series or the Dualtron Ultra can also get equipped with a seat as accessory.

    Are skutis with seats still foldable?

    Yes, they are, but it takes more time to fold the skutis.

    Where can I ride skutis from a technical perspective?

    Technically you can ride your skutis almost everywhere. You can go uphill, you can ride on big or narrow roads, you can ride on sandy ways and the Anoa series can even be used semi-off-road. Holes that would not be a problem for bicycles or small motorbikes are usually also no battle for the Anoa. However, the rider always needs to consider the comparatively small tires of skutis, which will make it sometimes necessary to push or carry the skutis over steep or very uneven obstacles.

    Last but not least, skutis can be used in all non-extreme climates. This means our skutis are working with temperatures between -10 to plus 50 Celsius. The best battery performance can be achieved with a temperature between 18 and 25 Celsius though. Overall, the performance of the batteries will also depend on the average battery temperature.

    How big are skutis?

    The size depends on each model. All models below 20kg are usually not longer than 120cm though. Generally, skutis are bigger than the traditional non-electric kick-scooters, but much smaller than bicycles or motorbikes. For more specific information, you can have a look at the respective specification sheets on our website.

    Related to daily usage

    Is it difficult to ride skutis?

    No, riding skutis is even easier than riding a motorbike or bicycle. Most people merely need a few seconds or minutes until they are able to ride their skutis alone.

    Where shall I park or store my skutis?

    We recommend storing your skutis overnight inside your home to recharge and protect it.

    During the day, you can store it next to or under your working desk.

    If you go out for eating, you can usually also store your skutis inside or at least right in front of the restaurant.

    For short shopping trips, we recommend pushing (not riding) your skutis inside the mall/shop/market etc. You might also want to consider installing a shopping basket or bag in the front or back of for your skutis.

    If you go out for drinking, we recommend storing your skutis at the wardrobe. In case you get too drunk, you should call a cap or a friend with a car and store the skutis in the trunk, instead of riding it while being drunk.

    In general, we recommend to always keep your skutis close to you. If you still prefer parking it on a normal parking place, you should make sure that it is locked well and not exposed too long to rain or very hot sun.

    Where can I bring my skutis for maintenance?

    If you are living on Bali, you may bring your skutis to Skutis Corporation’s service centre at the 1st floor of Carrefour, Jalan Sunset Road, Denpasar.

    If you are living in or around Jakarta, you may bring your skutis to Skutis Corporation’s service centre at Jalan Benda 14A, Kemang Selatan, Jakarta Seletan.

    We are also planning to establish further service centres in the later future.

    If you are living in other parts of Indonesia, you can try to bring your skutis to a bicycle or motorbike repair shop. You or the respective shop staff may contact Skutis Corporation to order all necessary spare parts. If it is about a warranty case, Skutis Corporation will bare all repairing costs.

    In case you are living in Singapore you may contact Skutis Corporation (e.g. via email: info@skutis.co) to receive the address of an e-scooter repair shop that suits your needs.

    Can I maintain my skutis by myself?

    Yes, our skutis are delivered with manuals and most of them with some basic tools, which can be used to do simple maintenance without help. Moreover, Skutis Corporation offers to all its customers assistance with issues related to maintenance.

    If needed, Skutis Corporation can also send spare parts to your address.

    Is Skutis Corporation offering tuning service?

    Yes, Skutis Corporation offers simple tuning service in Kemang Selatan (Jakarta) and at Carrefour, Denpasar. This service includes besides other service installing of underbody LED lights, changing the color of your skutis, changing tires, or making modifications to change the max. speed of your skutis.

    Related to battery, electricity, and efficiency

    Are skutis 100% electric?

    Yes, all skutis are propelled 100% with electricity.

    Are skutis really fume- and noiseless?

    Yes, they are. However, we should keep in mind that there is nowadays still much electricity generated through fume producing procedures, such as coal burning. This means an electric vehicle is only really 100% fumeless if it is propelled 100% by green energy such as solar energy.

    Can I charge my skutis at a standard 220v to 240v socket at home?

    Yes, you can charge your skutis at any standard 220 to 240v socket; just as your mobile phone, for example.

    How efficient are skutis compared to petrol motorbikes?

    In general, skutis are way more efficient than any kind of petrol (or even electric) motorbikes. The Anoa Ex+, for example, is about 9 times more efficient than a small modern petrol motorbike. This means the Anoa Ex+ requires 9 times less energy than a small modern petrol motorbike to reach the same travelling distance. A major reason for the much higher efficiency is that electric motors are losing way less energy than combustion motors.

    However, skutis are also at least 5 times lighter than small motorbikes, which is why they are even much more efficient than electric motorbikes. To move smaller weight, requires naturally less energy.

    How do I know whether my battery is charging and when it is fully charged?

    If your battery is charging, you will see a red light on your charger. If the battery is already fully charged, the light will turn green and the charging process stops automatically. Note that the light shines also green if your charger is connected to a socket, but disconnected from your skutis. If your charger is blinking red, then this usually means that your charger is not 100% connected to the wall socket.

    How long does the battery last?

    Mainly depending on the model, the weight of the rider, the average speed, and on the ground, the batteries lasts about 25 to 70km. The Anoa Xtreme comes with the longest lasting battery (about 70 km). Moreover, all our lithium batteries last at least 800 charging cycles, which equals the current international standard.

    If you regularly charge your skutis in a surrounding temperature of 18 to 25 Celsius, you can increase the battery’s life. It is also important to charge your skutis immediately after the battery became empty. If you do not use your skutis, you should charge it every 4 to 8 weeks. If your skutis is equipped with an alarm system or anything else that requires constant energy supply, you should charge your skutis every week.

    How high are the electricity costs to recharge a skutis?

    We calculated that riding 100 km with an Anoa Ex+ skutis will just cost you on Bali about IDR 3.400,- for electricity, which equals USD 0,24. Petrol costs (excluding oil) for a small motorbike are about 20 times higher in Indonesia.

    In Singapore, electricity is more expensive, but still cheap compared to petrol. There you can ride one of our skutis for around 34 Singapore Dollar Cents for electricity per 100km.

    How long does it take to charge a skutis?

    This depends on your skutis model, on your charger type, and on your battery. Assumed that your battery is completely empty, the charging time varies between 3 to 13 hours.

    Related to safety and law

    Is it safe to ride skutis?

    Yes, each skutis gets comprehensively tested by our manufacturer before it gets delivered to Skutis Corporation or to our customers. Moreover, all skutis (even those with seats) can be ridden while standing. This allows a better overview in traffic and it enables skutis riders to react faster compared to motorbike and bicycle riders.

    Nevertheless, the usage of all motorised vehicles, including skutis, may lead to dangerous situations. Therefore, Skutis Corporation and KSE Indonesia are recommending to all skutis riders to wear helmets and closed shoes!

    Is the KSE Indonesia Code of Conduct binding law?

    No, the Code of Conduct of Komunitas Skuter Elektris (KSE) Indonesia is not binding law yet. However, Skutis Corporation highly recommends reading and following KSE Indonesia’s Code of Conduct. This will not only increase the safety for skutis riders and all other people in public. It will also increase the social tolerance for skutis riders and prevent the government to create laws that are detrimental for skutis users or distributors. Moreover, judges might consider KSE Indonesia’s Code of Conduct to determine, whether somebody committed negligently a punishable act.

    Can I lock my skutis?

    Yes, you can lock your skutis, for example, with a long chain or with a bicycle lock. Many skutis are also equipped with a key ignition system. Moreover, some skutis are produced with an integrated alarm system that also locks the motor and the battery. This system comes with a remote control.

    If possible, we recommend keeping your skutis always with you, instead of leaving it somewhere unattended.

    You may also have a look at the answer to this question: “Where shall I park or store my skutis?”

    Where can I ride skutis from a legal perspective?

    INDONESIA:

    There are currently no special laws in Indonesia that are regulating the usage of skutis. This means you can use skutis everywhere where it is tolerated. So far this seems pretty much everywhere in public. However, if skutis riders start to ride dangerously or to annoy people, for example, through excessive use of the horn, then there might be less tolerance towards skutis riders in the future. In any case, you should check whether there are any special local laws in force in your home area that might forbid or limit the use of skutis.

    SINGAPORE:

    In Singapore, it is allowed to ride skutis on the pedestrian walk and on bicycles lanes. On the pedestrian walk the speed limit is 10 km/h, while it is 25 km/h on bicycle lanes. However, skutis are banned on Singapore’s roads. Note that your skutis also needs a front and a back light in Singapore. You also need to register your skutis and state that your skutis has a weight of not more than 20 kg.

    Do I have to wear a helmet?

    There is no law in Singapore or Indonesia requiring skutis riders to wear a helmet. Nevertheless, in order to avoid serious injuries in case of an accident, Skutis Corporation highly recommends wearing at least a bicycle helmet, a skater helmet or a similar type of helmet.

    Do I have to register my skutis somewhere?

    Skutis do not need to be registered in Indonesia, but they need to get registered in Singapore. Skutis Corporation has also a registry of serial numbers. You can contact Skutis Corporation to register your skutis with us. If you ever lost your skutis or if it got stolen, a registered serial number will increase your chance to find it again after you reported its loss to the police.

    Can my child ride a skutis?

    Riding a skutis is easier than riding a bicycle or a motorbike. This means children are usually capable of riding a skutis. Nevertheless, for children below 10 years it is difficult to estimate their own speed and the speed of other vehicles. Therefore, Skutis Corporations recommends to not allow children below 10 years to ride any folly motorised skutis in public. Moreover, we recommend that children below 14 years are not riding skutis that are faster than 25 km/h.

    However, we are also selling a semi-motorised skutis called Cicak, which can be used by children being 6 years of age or older.

    Can I take my skutis into an airplane?

    The clear majority of airlines are considering skutis as “dangerous goods”, because they are containing big lithium batteries. Therefore, they are usually not allowing passengers to bring skutis on board.

    If you want to try to take your skutis with you on a trip by airplane, you should ask the airline for permission before you are booking your ticket. You should also make sure that your skutis is charged less than 30%, which makes the lithium batteries much less dangerous. The airline might also require you to take the battery out of your skutis first.

    Are there any special insurances for skutis riders?

    INDONESIA:

    As far as Skutis Corporation is informed there are currently no special insurances existing for skutis users. However, Allianz insurance in Indonesia provides an appropriate liability insurance for skutis and motorbike riders alike.

    SINGAPORE:
    In Singapore are already a few insurances existing that are offering special accident insurances for Personal Mobility Device users such as skutis riders.

    Do I have to pay taxes if I own or use a skutis?

    No, owning and using skutis is entirely tax free in Singapore and Indonesia.

    Related to business customers and partners

    What is a business customer?

    If you are ordering more at least three skutis of a particular model at once, we are considering you as a business customer.

    What is a business partner?

    If you are co-operating with us to generate an income, for example, by distributing, repairing or tuning our skutis, we are considering you as a business partner.

    Is Skutis Corporation still looking for business partners?
    Yes, if you are interested in a cooperation you may contact Skutis Corporation, for example, via email: info@skutis.co

    Do I get a discount  as a business customer or as a business partner?
    Yes, but the amount of discount is subject to negotiations.

    Do I have to order my skutis through the online store as business customer?
    You can, but you do not have to. If you are a business customer, we are happy to provide you a customized offer and invoice.

    Can Skutis Corporation train my staff to maintain and repair skutis?
    If you are a business customer or a business partner, Skutis Corporation is willing and able to train your staff in skutis maintenance and repairing.

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